Serving Churches, Ministries, and Organizations.
Frequently Asked Questions (FAQ)
Have questions? We’re here to help. Below are answers to some of the most common questions churches ask us about our websites, services, and the FGW Web Helper.
What does your monthly fee cover?
It covers everything: hosting, regular updates, basic site maintenance, and our popular FGW Web Helper service. That means we post your announcements, events, newsletters, and bulletins for you — no extra charge. Just send them in, and we take care of the rest.
Do we have to do any of the updating ourselves?
No. You can send updates to us and we’ll post them for you. That’s what the FGW Web Helper is for! Of course, if you'd like to update parts of the site on your own, we can show you how — but it’s never required.
Do we need any technical knowledge?
Not at all. We serve churches that have no technical staff or web experience. Just email us your content, and we’ll handle the rest — updates, formatting, graphics, and even removing expired events.
How long does it take to build a site?
Most sites are ready in 2–3 weeks, depending on how quickly we receive your content. We’ll walk you through the process and keep it simple from start to finish.
Can we update the site ourselves if we want to?
Yes! We’ll give you login access to your site’s admin panel and show you how to make updates if you’d like. But again, you never have to — we’re always here to do the updates for you.
What if we already have a website?
That’s fine. We’ll build your new site behind the scenes so your old one can stay online until your new site is ready to launch. We’ll also help with your domain name and transition process.
Can we cancel if we need to?
Yes. Our clients stay with us because they love the service — not because they’re locked into a contract. You can cancel anytime.
Still Have Questions?
We’d be happy to talk with you. Just reach out and we’ll answer any questions you have — no pressure, no obligation.